Catering Terms and Conditions

Catering Terms and Conditions

Service Charges

  • Delivery: Starts at $50.00 when available delivery is greater Grand Rapids area.

  • Sales tax (where applicable) 6.0%

  • 18% Service Charge the service charge shall be added to all contracted events of which any service is required. (See Bottom of Page for Further Details)

  • 22% China Handling fee this fee replaces the 18% service charge when china is added to an order.

  • Credit Card Transactions (3% Convenience Fee will be applied)

Staffing Charges

  • Chefs $50 per hour,  $75 per hour after 4hours 

  • Wait Captain $200 supervisor for waitstaff

  • Service Personnel (Wait staff) $125

  • Kitchen Personnel (Dish room ~ Bar back) $15 per hour

  • Bartenders $125 per bartender. One bartender for every 50-75 guests is required.

  • All Service Staff Overtime Rate is $25 each additional hour over.

All Prices are subject to 18% Service Charge and 6% State Sales Tax

All Prices are subject to Change without notice (Except for events for which a contract has been executed)

Labor Charges

Labor for all events is based on an up to four-hour time frame that begins one-half hour prior to the doors opening for the event. Any event that exceeds the four-hour time frame is subject to an additional $25.00 labor charge (per server per hour) that will be added to the final food and beverage bill.

Service Charge

The eighteen percent (18%) service charge that is included in every catering bill pays for the services of transportation, fuel, the use of equipment, kitchen essentials, buffet décor, energy costs, liability insurance fees, and all necessary permits and other administrative expenses. It is based on many factors: The type of event, the size, the venue, the complexity of food service and presentation. The (22%) china handling fee only applies over (18%) when china is added to the catering order.

Taxes

All applicable state and local taxes will be imposed and paid by the client. If the client’s organization is tax exempt, PATRIAS KITCHEN must receive a certificate reflecting the exemption status not later than five working days before the event.

Grilling Fees

All catering orders where on-site grilling is requested, a $100 grilling fee will apply per grill.

Tastings

To the discretion of PATRIAS KITCHEN, a tasting can be provided for two guests, this is also a time for planning, question and answers. There is one tasting per booking for events over $1000. Tastings for events under $1000 are subject to fees.

Additional tastings will result in additional fees.

Guarantees/Final Guest Count

To ensure the success of your event it is necessary to receive your “Final Guarantee” (confirmed attendance/RSVP count) for each meal function 1 week prior to the scheduled event. Please note this excludes weekends and holidays. Once the contract is signed, the guest count may not be decreased only increased. For every event, we shall be prepared to serve 5% over the Final Guarantee up to ten (10) meals. The client will be billed based on the Final Guarantee or the actual number of meals served whichever is greater. We will make every attempt to accommodate increases in your count after the Final Guarantee is due however, any increase exceeding 10% of the Final Guarantee will be subject to a 10% surcharge. If the count increases within the Final Guarantee timeline, the 10% overage will no longer apply.

Cancellation Policy

Cancellation of any corporate or individual event must be submitted in writing via Mail or Email. If the Patron cancels a contracted food, alcohol and non/alcohol beverages, floral event and/or facility PATRIAS KITCHEN can retain all or a portion of the retainer fee as liquidated damages. We reserve the right to cancel any services provided by the caterer and the client will be notified in advance of the scheduled event. All deposits are non-refundable, but can be applied to a future event of equal or greater value of the cancelled contracted event if the new event is scheduled within 3 months of the original event, if cancelled in writing or email, 45 days prior to the scheduled event. All monies paid towards the catered event is considered to be a part of the deposit, PATRIAS KITCHEN shall have no responsibility or liability for failure to supply any services when prevented from doings so by strikes, accidents or any cause beyond PATRIAS KITCHEN control, or by orders of any governmental authority, except to return said retainer fee within sixty (60) days.

Advance Deposit/Direct Billing

We require an advance deposit of 50% of the estimated total charge from all clients. We reserve the right to request an additional deposit and/or payment in full prior to the scheduled events. There are no refunds on deposits. This is a courtesy to hold dates for your event. The no refund policy must be enforced to help keep our prices competitive. If corporations request direct billing, an invoice will be submitted and will be subject to approval at the discretion of our management. All granted corporate invoiced direct bills must be paid within one week (7 days).

Payment

We accept cash, company and personal checks and money orders, American Express, MasterCard and Visa as payment for products and services. If payment is received within less than five (5) business days prior to the event, certified funds, or money orders will be required (personal checks are not acceptable forms of payment). Our policy requires full payment (1) one week in advance of all scheduled events. If for any reason—including insufficient funds on check or credit card—payment is more than 7 whole days delinquent, there will be $50.00 late fee assessed to the patrons final invoice each day balance has not been settled.

Liability Statement

Upon acceptance of a confirmed catering proposal where full set-up services are provided and personnel from said company is present, no surplus left over food will remain with the client as stated and governed by the State of Michigan Health Department and Michigan Department of Agriculture to operate a food service establishment under the provisions of the Michigan Food law being act 92 of the Public Acts of 2000. In the event that left over food is requested by the client Scratch by Patria LLC and all business DBA under and associated with Scratch By Patria LLC relinquishes any and all liability. Scratch by Patria is happy to create

custom menus for its clients without use of known allergens however we CANNOT guarantee that any menu items will be free of ANY or all allergens. 

For any contracted onsite cooking, the client is solely responsible for assuring we have the right to bring all necessary equipment into the facility or space. If open flames are not permitted and client does not disclose to Scratch By Patria then the client is solely responsible for all fees or losses due to lack of disclosure. 

Stations and Services may be contracted out to chefs or third party. Scratch by Patria holds no liability for any transaction nor interaction between third party and clients or their guests.

All recipes and products are non-returnable and a final purchase. Patria's Kitchen aka Scratch By Patria LLC is not liable for any purchasers inability to cook a recipe per recipes directions. 

If for any reason your recipe is not received please fill out a contact form and one of our representatives will reach out to you directly. Feel free to reach out to us for one on one recipe lessons and any questions. 

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